We value your trust

We understand your concerns and reservations about how we collect, use, and share your personal information. However, we can assure you that it is safe and secure with us. Rockford will not use any personal information without consent and will not use any private data for purposes that are not related to our services.

As it is our goal for our customers and partners to build long-lasting relationships, we are committed to keeping your valued trust. That is why we prioritize and consider all precautions to keep your personal information at paramount importance. Also, we are committed to complying with all the rules and guidelines under privacy laws.

Why do we collect information?

To ensure that the service we provide is of utmost excellence, we need to gather your information. This way, we can deliver products that are superior in quality home solutions and offer you assistance during transactions. 

Fundamentally, by obtaining personal data, we can better understand your preferences and requirements to send you promos and offers suited for you. The information you provide will also make sure that we help you build a good relationship with us along with our partnered brands.

How do we collect the information?

    By storing your data, such as registration and ordering details — you can continue to shop with ease in the future because you won’t have to put them in every time.

    There are also times when we have to verify your data’s accuracy; that is why we add information from external sources to your personal information. By doing so, we can improve our services and personalize them according to your preferences.

      What information do we collect?

      We collect the basics, such as your name, addresses (personal and delivery), business name, and contact information (phone numbers and email address).

      Why DO we share your information?

      There might be instances when we have to share your information, such as your name, address, and contact numbers, to our service providers, like delivery couriers. These service providers may be outsourced call centers, third party fulfillment contractors, mail houses, or even major delivery companies.

      Consequently, when special cases call for it, let’s say we decide to sell our corporation, it’s possible that all personal information will be part of that transaction

      Links to other sites

        We have your safety and security in our best interests. However, we cannot manage and control the privacy practices of sites linked to ours through advertisement banners and hyperlinks.

        As a note of caution, always be careful and check the sites you are visiting.

          Information safety and security

          By implementing all necessary but reasonable security measures in data storage, we ensure that your personal information is secure and safe.

          And because our sites use SSL technology (Secure Sockets Layer), it would be tough to intercept it as it puts all critical details in an encrypted envelope.


          Contrary to popular belief, cookies are not as bad as people think⁠— they are just small pieces of data from a web server sent to your computer. When you visit our site, your information from the cookies will not identify you personally. It will just tell us what parts of our site you visited; what products you’ve looked at and if you put them in your cart. If you are not registered with us, your identity will be anonymous.

          Direct marketing by mail and email

          If you opt to receive mail from us, we will only send them through direct marketing. Check the appropriate box when you sign up with us if you want to receive offers and promos. You can also contact us via email or phone if you decide to opt-out of the mailing list.

          Privacy policies and practices changes

          We always want to improve our security, that is why our privacy policies and practices may be occasionally reviewed and updated.

          Changes to This Privacy Policy

          We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

          We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

          You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

          Contact Us

          If you have any questions about this Privacy Policy, please contact us:

          • By visiting this page on our website: